Токсичные коллеги. Как работать с невыносимыми людьми - Тесса Уэст
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Matthew Feinberg, Robb Willer and Michael Schultz, “Gossip and Ostracism Promote Cooperation in Groups”, Psychological Science 25, no. 3 (2014), https://doi.org/10.1177/0956797613510184.
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Результаты эксперимента были опубликованы в 1913 году. Максимилиана Рингельмана называют отцом социальной психологии.
42
Ian J. Deary et al., “More Intelligent, More Dependable Children Live Longer: A 55-Year Longitudinal Study of a Representative Sample of the Scottish Nation”, Psychological Science 19, no. 9 (2008), https://doi.org/10.1111/j.1467–9280.2008.02171.x.
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Avan Jassawalla, Hemant Sashittal and Avinash Sashittal, “Students’ Perceptions of Social Loafing: Its Antecedents and Consequences in Undergraduate Business Classroom Teams”, Academy of Management Learning & Education 8, no. 1 (2009), https://doi.org/10.5465/amle.2009.37012178.
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Michaéla C. Schippers, “Social Loafing Tendencies and Team Performance: The Compensating Effect of Agreeableness and Conscientiousness”, Academy of Management Learning & Education 13, no. 1 (2014), https://doi.org/10.5465/amle.2012.0191.
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Robert C. Liden et al., “Social Loafing: A Field Investigation”, Journal of Management 30, no. 2 (2004), https://doi.org/10.1016/j.jm.2003.02.002.
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Michael J. Rosenfeld, Reuben J.Thomas and Sonia Hausen, “Disintermediating your friends: How online dating in the United States displaces other ways of meeting”, Proceedings of the National Academy of Sciences 116, no. 36 (2019), https://doi.org/10.1073/pnas.1908630116.
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Chris Lam, “The Role of Communication and Cohesion in Reducing Social Loafing in Group Projects”, Business and Professional Communication Quarterly 78, no. 4 (2015), https://doi.org/10.1177/2329490615596417.
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Vasyl Taras et al., “Straight from the horse’s mouth: Justifications and prevention strategies provided by free riders on global virtual teams”, Journal of Management and Training for Industries 5, no. 3 (2018), https://search.informit.org/doi/10.3316/informit.170441492915342.
49
Anthony J. Nyberg et al., “Collective Pay for Performance: A Cross-Disciplinary Review and Meta-Analysis”, Journal of Management 44, no. 6 (April 2018), https://doi.org/10.1177/0149206318770732.
50
«Повелитель мух» (англ. Lord of the Flies) – аллегорический роман английского писателя, лауреата Нобелевской премии по литературе (1983) Уильяма Голдинга, вышедший в 1954 году. Прим. ред.
51
Matt Bolch, “Rewarding the Team: It requires careful consideration to craft a compensation plan that encourages and rewards employees for effective teamwork”, HR Magazine 52, no. 2 (February 2007).
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Kipling Williams, Stephen G. Harkins and Bibb Latané, “Identifiability as a deterrant to social loafing: Two cheering experiments”, Journal of Personality and Social Psychology 40, no. 2 (1981), https://doi.org/10.1037/0022-3514.40.2.303.
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Jennifer M. George, “Extrinsic and Intrinsic Origins of Perceived Social Loafing in Organizations”, Academy of Management Journal 35, no. 1 (1992), https://doi.org/10.5465/256478.
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Steve W. J. Kozlowski and Daniel R. Ilgen, “Enhancing the Effectiveness of Work Groups and Teams”, Psychological Science in the Public Interest 7, no. 3 (2006), https://doi.org/10.1111/j.1529–1006.2006.00030.x.
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Mary-Ann Russon, “How to get paid for doing nothing: Inside Silicon Valley’s controversial ‘rest and vest’ culture”, International Business Times August 7, 2017, www.ibtimes.co.uk/how-get-paid-doing-nothing-inside-silicon-valleys-controversial-rest-vest-culture-1633884.
56
Robert B. Lount, Jr. et al., “Only When Others Are Watching: The Contingent Efforts of High Status Group Members”, Management Science 65, no. 7 (2019), https://doi.org/10.1287/mnsc.2018.3103.
57
Kenneth H. Price, David A. Harrison and Joanne H. Gavin, “Withholding inputs in team contexts: Member composition, interaction processes, evaluation structure, and social loafing”, Journal of Applied Psychology 91, no. 6 (2006), https://doi.org/10.1037/0021-9010.91.6.1375.
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Christy Zhou Koval et al., “The burden of responsibility: Interpersonal costs of high self-control”, Journal of Personality and Social Psychology 108, no. 5 (2015), https://doi.org/10.1037/pspi0000015.
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David Gill et al., “First-Place Loving and LastPlace Loathing: How Rank in the Distribution of Performance Affects Effort Provision”, Management Science 65, no. 2 (2019), https://doi.org/10.1287/mnsc.2017.2907.
60
Allen J. Neuringer, “Animals Respond for Food in the Presence of Free Food”, Science 166, no. 3903 (1969), https://doi.org/10.1126/science.166.3903.399.
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Robert D. Tarte, “Contrafreeloading in Humans”, Psychological Reports 49, no. 3 (1981), https://doi.org/10.2466/pr0.1981.49.3.859.
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N. T. Feather, “Protestant Ethic, conservatism, and values”, Journal of Personality and Social Psychology 46, no. 5 (1984), https://doi.org/10.1037/0022-3514.46.5.1132.
63
Обмен язвительными и остроумными шутками между жителями Канады и США уже стал чуть ли не традицией в повседневной жизни и нашел отражение в массовой культуре. Прим. ред.
64
Harry E. Chambers, My Way or the Highway: Micromanagement Survival Guide (San Francisco: Berrett-Koehler Publishers, 2004).
65
David Sturt and Todd Nordstrom, “10 shocking workplace stats you need to know”, Forbes, March 8, 2018, www.forbes.com/sites/davidsturt/2018/03/08/10-shocking-workplace-stats-you-need-to-know/?sh=42e412c2f3af.
66
Richard D. White, “The Micromanagement Disease: Symptoms, Diagnosis, and Cure”, Public Personnel Management 39, no. 1 (2010), https://doi.org/10.1177/009102601003900105.
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Iskandar Aminov, Aaron De Smet, Gregor Jost and David Mendelsohn, “Decision making in the age of urgency”, McKinsey & Company, survey, April 30, 2019, www.mckinsey.com/business-functions/organization/our-insights/decision-making-in-the-age-of-urgency.
68
Jeffrey Pfeffer et al., “Faith in Supervision and the Self-Enhancement Bias: Two Psychological Reasons Why Managers Don’t Empower Workers”, Basic and Applied Social Psychology 20, no. 4 (December 1, 1998), https://doi.org/10.1207/s15324834basp2004_8.
69
White, “The Micromanagement Disease”.
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Mike Ramsey, “Electric-car pioneer Elon Musk charges head-on in Detroit”, The Wall Street Journal, January 11, 2015, www.wsj.com/articles/electric-car-pioneer-elon-musk-charges-head-on-at-detroit-1421033527.
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Aminov, De Smet, Jost and Mendelsohn, “Decision making”.
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Matt Villano, “The control freak in the corner office”, The New York Times, May 28, 2006, www.nytimes.com/2006/05/28/business/yourmoney/28advi.html; Ben Wigert and Ryan Pendell, “The ultimate guide to micromanagers: Signs, causes, solutions”, Gallup, July 17, 2020, www.gallup.com/workplace/315530/ultimate-guide-micromanagers-signs-causes-solutions.aspx.
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