Взломай код общения. Как говорить убедительно, заключать выгодные сделки и влиять на людей - Ванесса ван Эдвардс
Шрифт:
Интервал:
Закладка:
2
«В аквариуме с акулами», сезон 5, эпизод 9, премьера 15 ноября 2013 г. на телеканале ABC // imdb.com/title/tt3263264.
3
The Unstoppable March of the Upward Inflection? // BBC News, August 11, 2014; Belyk M., Brown S. Perception of Affective and Linguistic Prosody: An ALE Meta-Analysis of Neuroimaging Studies // Social Cognitive and Affective Neuroscience. 2014. September. Vol. 9. No. 9. Pp. 1395–1403 // doi.org/10.1093/scan/nst124.
4
Belyk and Brown, Perception of Affective and Linguistic Prosody; del Mar Vanrell M. et al. Intonation as an Encoder of Speaker Certainty: Information and Confirmation Yes-No Questions in Catalan // Language and Speech. 2013. Vol. 56. No. 2. Pp. 163–190 // doi.org/10.1177/0023830912443942.
5
Моррис Д. Язык тела. Позы и жесты в искусстве. М.: Ад Маргинем, 2019.
6
Vrij A. Detecting Lies and Deceit: Pitfalls and Opportunities, 2nd ed. West Sussex, England: John Wiley & Sons, 2008.
7
Tskhay K.O., Zhu R., Rule N.O. Perceptions of Charisma from Thin Slices of Behavior Predict Leadership Prototypicality Judgments // Leadership Quarterly. 2017. Vol. 28. No. 4. Pp. 555–562 // doi.org/10.1016/j.leaqua.2017.03.003.
8
Simpson J. Does Nodding Cause Contagious Agreement? The Influence of Juror Nodding on Perceptions of Expert Witness Testimony. PhD diss., University of Alabama, 2009 // semanticscholar.org/paper/Does-nodding-cause-contagious-agreement%3Athe-of-on-Simpson/f1175810c56ddf6cf798cec9cf2c2935c9549fa9.
9
Harrison Gong Z., Bucy E. P. When Style Obscures Substance: Visual Attention to Display Appropriateness in the 2012 Presidential Debates // Communication Monographs. 2016. July. Vol. 83. No. 3. Pp. 349–372 // doi.org/10.1080/03637751.2015.1119868.
10
Pentland A. Honest Signals: How They Shape Our World. Cambridge, MA: MIT Press, 2008.
11
Crane J., Crane F. G. Optimal Nonverbal Communications Strategies Physicians Should Engage in to Promote Positive Clinical Outcomes // Health Marketing Quarterly. 2010. August. Vol. 27. No. 3. Pp. 262–274 // doi.org/10.1080/07359683.2010.495300.
12
Fiske S. T., Cuddy A. J., Glick P., Xu J. ‘A Model of (Often Mixed) Stereotype Content: Competence and Warmth Respectively Follow from Perceived Status and Competition’: Correction to Fiske et al. (2002) // Journal of Personality and Social Psychology. 2019. April 25 // doi.org/10.1037/pspa0000163.
13
Malone C., Fiske S. T. The Human Brand: How We Relate to People, Products, and Companies. San Francisco, CA: Jossey-Bass, 2013.
14
Malone and Fiske, The Human Brand.
15
Malone and Fiske, The Human Brand.
16
Shark Tank (@ABCSharkTank). Remember Jamie Siminoff? Well, he’s back, but this time it’s a little different! #SharkTank // Twitter, October 4, 2018.
17
Alda A., Hawn G. Goldie Hawn: She’s Got Your Brain on Her Mind. September 29, 2020 // Clear+Vivid with Alan Alda, podcast, 43:00 // podcasts.apple.com/us/podcast/goldie-hawn-shes-got-your-brain-on-her-mind/id1400082430?i=1000492899514.
18
Our Mission // MindUp, по состоянию на 15 сентября 2021 г. // mindup.org/our-mission.
19
Levinson W. et al. Physician-Patient Communication. The Relationship with Malpractice Claims Among Primary Care Physicians and Surgeons // JAMA. 1997. February 19. Vol. 277. No. 7. Pp. 553–559 // doi.org/10.1001/jama.277.7.553.
20
Kraft-Todd G. T. et al. Empathic Nonverbal Behavior Increases Ratings of Both Warmth and Competence in a Medical Context // PLoS ONE. 2017. May 15. Vol. 12. No. 5. P, e0177758 // doi.org/10.1371/journal.pone.0177758.
21
Carney D. R. The Nonverbal Expression of Power, Status, and Dominance // Current Opinion in Psychology. 2020. June. Vol. 33. Pp. 256–264 // doi.org/10.1016/j.copsyc.2019.12.004.
22
Jeff Bezos Takes Reporter on Exclusive Tour of Early Amazon HQ // 60 Minutes Australia, 2000, video, 11:46 // youtube.com/watch?v=44XbHVRxnMA.
23
Вы найдете оба интервью в разделе цифровых бонусов на scienceofpeople.com/bonus. Прим. автора.
24
Jeff Bezos Talks Amazon, Blue Origin, Family, and Wealth // Business Insider, May 5, 2018, video, 48:30 // youtube.com/watch?v=SCpgKvZB_VQ.
25
Некоторые религиозные мыслители считают, что открытая ладонь и ладонь, развернутая вниз, символизируют Страшный суд. Это может быть дополнительным сигналом для верующих зрителей. Прим. автора.
26
Morgan M. H., Carrier D. R. Protective Buttressing of the Human Fist and the Evolution of Hominin Hands // Journal of Experimental Biology. 2013. January 15. Vol. 216. No. 2. Pp. 236–244 // doi.org/10.1242/jeb.075713.
27
Massachusetts General Hospital. Study Identifies Neurons That Help Predict What Another Individual Will Do // PsyPost, March 1, 2015 // psypost.org/2015/03/study-identifies-neurons-that-help-predict-what-another-individual-will-do-32117; Гоулман Д. Социальный интеллект. Новая наука о человеческих отношениях. М.: Corpus, 2021.
28
Pillay S. S. MD. Your Brain and Business: The Neuroscience of Great Leaders. Upper Saddle River, NJ: FT Press, 2010. P. 30.
29
Согласно одной из научных теорий, это самая древняя часть человеческого мозга, отвечающая за выживание и инстинкты. Прим. ред.
30
Queer Eye, The Anxious Activist, сезон 5, эпизод 5, премьера 5 июня 2020 г. // imdb.com/title/tt12455268.
31
Hatfield E., Cacioppo J. T., Rapson R. L. Emotional Contagion // Current Directions in Psychological Science. 1993. Vol. 2. No. 3. Pp. 96–100 // doi.org/10.1111/1467-8721.ep10770953.
32
Van Hecke M. L., Callahan L. P., Kolar B., Paller K. A. The Brain Advantage: Become a More Effective Business Leader Using the Latest Brain Research. Amherst, NY: Prometheus Books, 2010.
33
Barsade S.